Refund policy
Return & Refund Policy
DRAWN. products are made to order especially for you. Because our products are produced on demand, we do not accept returns or exchanges for change of mind, incorrect size selection, or preference.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us at hello@drawnbygod.com within 30 days of delivery.
Please include your order number, a description of the issue, and clear photos showing the item and the problem. We will review your request and, when appropriate, arrange a replacement or refund at no additional cost.
Sizing
Please review the size guide provided on the product page before placing your order. Because each item is made to order, we are unable to offer returns or exchanges when an incorrect size is selected.
Order Changes and Cancellations
Orders are submitted for production shortly after they are placed. If you need to request a change or cancellation, contact us as soon as possible at hello@drawnbygod.com. We cannot guarantee that an order can be changed or canceled once production has begun.
Refunds
Approved refunds will be issued to the original payment method. Please allow time for your bank or credit card provider to process and post the refund.
Questions
If you have questions about your order or this policy, contact us at hello@drawnbygod.com.
Stay DRAWN.